Roastery CRM for in-store, wholesale, and online
Roastery CRM for in-store, wholesale, and online
Cafe counter, trade accounts, and the online shop on one system — so growth is not split across tools.
Cafe counter, trade accounts, and the online shop on one system — so growth is not split across tools.
Cafe counter, trade accounts, and the online shop on one system — so growth is not split across tools.
Spendtimeonservice,notspreadsheets
Spendtimeonservice,notspreadsheets
Grow the cafe counter, trade routes, and online shop without splitting your customer data.
Grow the cafe counter, trade routes, and online shop without splitting your customer data.
In-store
In-store
Run the cafe and counter on known customers
Run the cafe and counter on known customers
In-store connections and profiles recognise people at the till or tasting counter.
In-store connections and profiles recognise people at the till or tasting counter.
Wholesale
Wholesale
Keep wholesale on business accounts
Keep wholesale on business accounts
Contacts, accounts, and trade orders sit in the same CRM as retail, so reps work from one place.
Contacts, accounts, and trade orders sit in the same CRM as retail, so reps work from one place.
Online
Online
Tie the online shop to the same people
Tie the online shop to the same people
Online orders join customers you already see in-store, so digital sales grow from people you already serve.
Online orders join customers you already see in-store, so digital sales grow from people you already serve.
Promotions
Promotions
Run promotions across those channels
Run promotions across those channels
Offer in one channel and redeem in another. Promotions and Automations close the loop.
Online orders join customers you already see in-store, so digital sales grow from people you already serve.
Online orders join customers you already see in-store, so digital sales grow from people you already serve.
In-store, wholesale, and online — one CRM
In-store, wholesale, and online — one CRM
Grow the cafe counter, trade routes, and online shop without splitting your customer data.
Grow the cafe counter, trade routes, and online shop without splitting your customer data.
In-store, wholesale, and online — one CRM
Grow the cafe counter, trade routes, and online shop without splitting your customer data.
Book a demo
How myne works for roasteries
How myne works for roasteries
How myne works for roasteries
1
Connect your stack
In-store, wholesale, and online shop activity on one customer system.
Retail customers and wholesale contacts in the same CRM
Create customer profiles for every card, email, and phone number automatically
Retail customers and wholesale contacts in the same CRM
Promotions that redeem across channels
Promotions that redeem across channels
See in-venue
Analyse with AI
Understand how your customers behave as they visit, spend, and return.
Dynamic groups with behavioural driven segmentation
Segment with dynamic groups with behavioural driven segmentation
Dynamic groups with behavioural driven segmentation
Identify regulars, new customers, VIPs and people who are drifting
Identify regulars, new customers, VIPs and people who are drifting
See wholesale
2
3
Personalise every promotion
Automatically send the right offer to the right customer at the right time, across every channel.
Build promotions around visits, spend, time gaps, and lifecycle moments
Build promotions around visits, spend, time gaps, and lifecycle moments
Surface offers across QR, connection pages, wallet passes, POS, and ordering
Surface offers across QR, connection pages, wallet passes, POS, and ordering
See online
Act at the right moment
Promotions
Target personalised offers and reward customers without points and complex loyalty systems
Target personalised offers and reward customers without points and complex loyalty systems
Send timely, human communications to drive engagement, either through myne or via connected apps
Send timely, human communications to drive engagement, either through myne or via connected apps
See Promotions
4
