Need more actions? See Action Blocks below for volume pricing.
Action Usage Rates
Each action uses the following number of usage units. Fractional usage is aggregated—for example, 10 actions priced at 0.1 equal 1 usage unit.
SMS Actions beyond 20% of plan usage are charged at AUD 5¢ ex-tax per SMS.
Action Blocks
Compare the effective monthly price per action across each billing term.
Additional actions are charged at the starting monthly rate of the next pricing tier.
All billing-term prices are shown in AUD ex-tax. Overage pricing applies to each additional action beyond the block allowance.
Each action uses the following number of usage units. Fractional usage is aggregated—for example, 10 actions priced at 0.1 equal 1 usage unit.
What does each action cost in usage units?
SMS: 1 · Email: 0.1 · Pass Push: 0.1 · Customer Connected: 1 · Card Linked: 1 · Customer Enriched: 1 · Promotion Redeemed: 1 · Automation Step: 0.1 · Signal Output: 1 · Webhook In: 0.1 · Webhook Out: 0.1 · Slack Notification: 0.1 · API Call: 0.1 · AI Chat: 1 · AI Note-Taking: 1 · AI Email Processing: 1 · Voice Note Processing: 2 · AI Contact Mapping: 1 · AI Business Mapping: 1 · QR Code / Asset Generated: 1
SMS beyond included usage
SMS Actions beyond 10% of plan usage are charged at AUD 5¢ ex-tax per SMS.
Compare the effective monthly price per action across each billing term.
Block allowance (actions/month)
Monthly rate → total
Quarterly rate → total
Annual rate → total
Additional action rate
5,000
2.40¢ → $120.00
2.28¢ → $342.00
2.16¢ → $1,296.00
2.30¢
10,000
2.30¢ → $230.00
2.19¢ → $657.00
2.07¢ → $2,484.00
2.20¢
25,000
2.20¢ → $550.00
2.09¢ → $1,567.50
1.98¢ → $5,940.00
2.00¢
50,000
2.00¢ → $1,000.00
1.90¢ → $2,850.00
1.80¢ → $10,800.00
1.80¢
100,000
1.80¢ → $1,800.00
1.71¢ → $5,130.00
1.62¢ → $19,440.00
1.60¢
200,000
1.60¢ → $3,200.00
1.52¢ → $9,120.00
1.44¢ → $34,560.00
1.00¢
Rates are shown in cents per action, per month. Monthly totals are billed monthly, quarterly totals cover three months, and annual totals cover twelve months.
Additional actions are charged at the starting monthly rate of the next pricing tier.
All billing-term prices are shown in AUD ex-tax. Overage pricing applies to each additional action beyond the included allowance.
What counts as an Action?
An Action is any customer interaction triggered through myne. This includes sending a DM, SMS, or email, redeeming a promotion, tagging a customer, or running an automation. Different actions consume different usage units—see Action Usage Rates below for the full breakdown. Fractional usage aggregates (for example, 10 emails at 0.1 unit equal 1 usage unit). System processes and internal data syncing do not count toward your allowance.
How does overage billing work?
Each plan includes a set number of monthly Actions. If you exceed your allowance, additional Actions are billed at your plan’s overage rate. Prefer volume pricing? Purchase Action Blocks below for a larger monthly allowance at a lower effective rate. Overage is calculated monthly and charged automatically. You’ll always be able to monitor your usage inside the dashboard.
What is the free trial?
You can start on the Playground plan for free. This allows you to explore features, connect integrations, and set up your brand before upgrading. No payment is required until you move to a paid plan.