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Lightspeed K-Series

Lightspeed K-Series

Lightspeed K-Series

A Lightspeed K-Series POS order closes and the name may never leave the iPad. Connect it with myne and each sale builds a customer profile, so on the next visit you can tell who has been in before and run an offer from what they order.

A Lightspeed K-Series POS order closes and the name may never leave the iPad. Connect it with myne and each sale builds a customer profile, so on the next visit you can tell who has been in before and run an offer from what they order.

Built by

Lightspeed

Resources

Website

What is Lightspeed K-Series?

Lightspeed K-Series is an iPad point-of-sale (POS) and management platform for hospitality businesses, including pubs, bars, cafes, bakeries, hotels, and casual or fine-dining restaurants. Lightspeed K-Series includes point of sale, integrated payments, inventory and stock control, a kitchen display system (KDS), and offline mode. It also connects with many of the apps restaurants already use.

Overview

Each closed Lightspeed K-Series sale can add the products and orders on that ticket to a customer profile in myne. You can group regulars by how often they visit and what they order, then run a promotion for that group.

What you can do

  • See who comes back. Each Lightspeed K-Series sale adds products and orders to a customer profile in myne, so a repeat visit shows up the next time they come in.

  • Run an offer from real visits. In myne, group customers by how often they come and what they order, then attach a promotion. On the Lightspeed K-Series POS, that needs the myne web extension on that location.

  • Add the rest of service. Tyro covers the card at payment. OpenTable covers the booking. Bump-It puts a link on the docket. Each one is its own connection with myne.

Data synced

  • Sales, products and ordering data flow from Lightspeed K-Series into myne

  • Customer profiles are created from transactions. Lightspeed K-Series does not provide a full customer export

  • Existing customers can be exported from Lightspeed K-Series and imported to myne by CSV

  • You choose the historical sales range before the first sync

How it works

  1. Connect Lightspeed K-Series from Settings, then complete the OAuth flow.

  2. Choose a historical sales range and start the initial sync.

  3. Add the myne web extension in the Lightspeed back office for each location if promotions should show on the POS.

  4. Ask myne Support to turn on webhooks if you want real-time updates. Support arranges that with Lightspeed.

Full setup steps: Integrate with Lightspeed K-series POS.

Requirements

  • Active myne and Lightspeed K-Series accounts

  • A Lightspeed account that can complete OAuth

  • A historical sales range chosen for the first sync

  • One web extension per location if myne should appear on the POS

Limitations

  • This page is for Lightspeed K-Series. Lightspeed O-Series has its own connection with myne.

  • Lightspeed K-Series does not export a full customer list. Profiles in myne come from transactions unless you import a CSV.

  • Promotions on the POS need the myne web extension on each location.

  • Real-time updates need webhooks, which myne Support turns on with Lightspeed.

FAQ

What do I get if I connect Lightspeed K-Series?

myne connects Lightspeed K-Series POS sales, products and ordering data to customer profiles built from those transactions, so you can recognise visits and run promotions in venue. You choose the historical sales range before the first sync.

Is this the same as Lightspeed O-Series?

Lightspeed O-Series and Lightspeed K-Series are separate POS products and separate myne connections.

Can we pair this with reservations or payments?

Tyro covers card-linked recognition at payment. OpenTable covers the reservations. Bump-It covers links on the docket. Each one is its own connection with myne.

Does Lightspeed K-Series send our customer database?

Profiles in myne are created from the Lightspeed K-Series sales you sync. Import a CSV if you need customers who are not in those sales.