Invite teammates with clear roles

You can now give each teammate a clear role when you invite them into myne, so the right people can run campaigns, look after customers, or keep an eye on the day without opening every setting. Built for busy teams who need marketing and floor staff working in the same brand with different jobs.

Pick from roles such as Admin, Staff, Viewer, Marketing Manager, Marketing Coordinator, and—when you use Business accounts—Sales Manager or Sales Team, plus Rev Ops. Each role includes the areas they need (customers, Conversations, campaigns, automations, and more) and leaves billing and teammate management to Admins unless you choose otherwise.

Go to Settings → Users, invite a teammate, and choose their role. Open any teammate later to review Access and change the role if their job changes. Sales roles only appear when Business accounts are turned on for your brand.

Teammates no longer share one flat access pattern—what they can open depends on the role you assign. If someone can’t see a page they used before, check their role under Settings → Users → Access.