Respect SMS, email, and push preferences per customer

Every customer profile now keeps clear marketing opt-in preferences for SMS, email, and push, so your venue can honour how each person wants to hear from you. When you send a campaign or automation, myne checks those flags first—keeping you aligned with customer consent and STOP/START replies on SMS.

Opt-ins are captured during connection forms and updated when customers reply STOP or START. Before composing a message, staff can open a profile and see current preferences at a glance, which helps avoid awkward sends during service.

Open Customers, select a customer, and review the marketing opt-in fields on their profile. Update only where your policy allows manual changes, and configure connection forms under Connections to collect opt-in during join.