A full picture of each guest in one profile

Every recognised guest now has a single profile that brings spend, visits, loyalty balances, messages, and activity into one screen. Staff and marketing get the context they need before they message, credit, or investigate an issue — without jumping between tools.

Profiles show engagement and frequency badges, linked cards, group membership, promotion redemptions, and a chronological activity timeline. You can message the guest, assign tasks, and enrol journeys from the same place, so follow-up stays tied to the full picture of their relationship with your venue.

Open Customers and select a guest. Review tabs for activity, loyalty, and messages. Update details, opt-ins, or linked cards from the profile actions your role allows.