Automations
Route guests into the right journeys.
Condition steps branch your automation flow—guest in group, spend threshold, message keyword—so different guests follow different paths from one workflow. Floor and marketing teams can welcome regulars and win back lapsed guests without building separate automations for every scenario.
True and false paths keep the logic visible on the canvas. You see exactly who goes where, which makes troubleshooting and handovers much easier when someone else picks up the flow.
In Automations, insert a Condition step, define the rule, and wire separate actions on each branch. Test with a staff profile before you activate the flow for live guests.
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