AI Analyst

Spot guests who are drifting

Spot guests who are drifting

Spot guests showing early churn signals.

You can now spot guests who are drifting in Retention Signals — lapse risk and cohort behaviour highlighted so you know who stopped visiting after a strong start. Win-back campaigns often begin here, before regulars quietly disappear.

Pair what you see in Retention with a dynamic group built from the same rules, then message or automate follow-up for the segment that needs attention this week.

Open Signals → Retention and note the segment or metric highlighted. Build a matching group or launch a campaign to reach guests before they lapse for good.

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