What is Shopify?
Shopify is a cloud commerce platform for individuals, small businesses, and larger brands. You use it to build and run an online store, and a store you sell from in person, without writing code. Features include an online store builder, checkout and payments, and Shopify Point of Sale. You can sell on your website, on social channels such as TikTok, Instagram, and YouTube, on marketplaces such as Amazon and eBay, or in person. Shopify also has an app store with thousands of apps and extensions.
Overview
Shopify is a commerce platform for selling online and in person. The myne integration is designed to connect ecommerce customers and orders with wider hospitality or retail activity, helping brands understand cross-channel behaviour and create more relevant retention programmes.
See how that works for online and DTC.
What you can do
Sync ecommerce orders and customers into myne
Unify online and in-venue behaviour on one profile
Send loyalty and cashback outcomes back where configured
Segment shoppers for Klaviyo, Google Ads and myne messaging
Data synced
Customers, products and paid orders flow from Shopify into myne
Unpaid and draft orders stay out of the ongoing order sync
The first import defaults to the last six months. You can change the dates or skip it
Loyalty and cashback can be sent from myne to Shopify where that account is set up to send them
Shopify activity can show in myne with the source eCom
How it works
Enter the Shopify store domain and connect, or install myne from the Shopify App Store.
Approve access in Shopify. You need Edit access on Integrations in myne.
Start the historical order sync, or skip it if you only want new paid orders from Shopify.
Full setup steps: Connect Shopify.
Requirements
An active Shopify store and a myne account
Edit access on Integrations in myne
The Shopify store domain
Approval on the Shopify authorisation screen
Limitations
Ongoing sync uses paid orders, not unpaid or draft orders.
Awarding cashback or points on imported orders stays off unless you turn it on.
Checkout coupons are covered in a separate Shopify guide and may not be available on every account.
FAQ
What do I get if I connect Shopify?
myne connects Shopify ecommerce customers, products and paid orders to the customer profile, so an online order can sit with the rest of that customer’s activity. Ongoing sync uses paid orders.
Will an online order and a venue visit share a profile?
Paid Shopify orders and customers sync into myne and sit with your other activity. They share a profile when those records are the same customer.
Do we need Klaviyo to use Shopify with myne?
Shopify customers and paid orders sync without Klaviyo. Connect Klaviyo when you send email or SMS from Klaviyo.
What do you need to connect Shopify?
You need Edit access on Integrations in myne, the Shopify store domain, and approval on the Shopify authorisation screen.
Explore related integrations
