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Tasking

Tasking

Tasking

Turn customer insight into clear action by assigning follow-ups where the relationship context already lives.

Turn customer insight into clear action by assigning follow-ups where the relationship context already lives.

Built by

myne

Resources

Website

What is Tasking?

Tasking is part of myne. It is follow-up work on a business or a contact. Each task has an owner and a due date, and it stays on the account it belongs to. A task can sit at to do, in progress, complete, or parked.

Overview

Tasking is myne’s internal workflow feature for turning customer or business context into accountable next steps. Tasks sit against the relevant record, helping teams avoid disconnected notes and keep customer follow-up visible.

What you can do

  • Create follow-up tasks on a business or contact

  • Assign work to the right teammate

  • Track completion next to the profile timeline

  • Hand off operational work to monday.com when needed

Data synced

  • Tasks attach to a business or a contact, not a venue customer profile

  • Each task has an owner and a due date

  • Status moves through To do, In progress, Complete or Parked

  • The Calendar tab shows Google Calendar meetings, not the tasks themselves

How it works

  1. Turn on Tasking under Settings, then Integrations. Turning on Business accounts also turns Tasking on.

  2. Add a task from Tasks, or from the business or contact.

  3. Move it as the work progresses. Completed and parked tasks stay hidden until you include them.

Full setup steps: What are tasks?.

Requirements

  • Active myne account with Tasking enabled

  • Team members and permissions configured

  • Customer, contact or business records available

  • Agreed task ownership process

Limitations

  • Tasks are for a business or contact. They are not documented on venue customer profiles.

  • Journeys show where an account sits. Tasks are the next piece of work.

  • monday.com is not documented in Support as a task handoff.

FAQ

Tasks or Journeys?

A journey is the stage board for businesses or contacts. A task is the follow-up on that business or contact.

Can a task sit on a venue customer?

Support describes tasks on a business or contact. Use a customer profile for someone who visits or shops.

What has to be on a task?

An owner, a due date, and the business or contact it belongs to.