Overview
Gmail is Google’s email service for personal and Google Workspace accounts. The myne integration links inbound and outbound messages to customer, contact or business records, allowing team members to reply with useful context and keep communication visible.
What you can do
Connect personal or Workspace Gmail mailboxes
Link inbound and outbound mail to customer records
Reply from myne without losing thread context
Use reply templates for approved wording
How it works
Authorise an eligible personal or shared Gmail mailbox.
myne matches permitted messages and participants to existing records.
Team members can review the thread and send replies from myne using the connected mailbox.
Requirements
Active Gmail or Google Workspace mailbox
Google OAuth and mailbox permissions
Active myne account with email integration enabled
Team access, retention and consent policies
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