Overview
The Instagram integration connects eligible social interactions with myne customer profiles. Brands can respond to engagement, securely collect customer details and link an Instagram handle to later visits or spend, creating a clearer path from attention to revenue.
What you can do
Turn comments, follows and DMs into customer connections
Automate replies with static, AI or template responses
Convert social engagement into profiles and journeys
Measure Instagram activity alongside other channels
How it works
Connect an eligible Instagram professional account through the required Meta permissions.
Configure automations for supported comments, mentions, follows or direct messages.
myne captures approved details, links the interaction to a profile and tracks later connected activity.
Requirements
Eligible Instagram professional account
Required Meta Business and page permissions
Active myne account with Instagram enabled
Approved automation copy and customer consent flow
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