What is me&u?
me&u is a digital menu and ordering platform for restaurants, bars, and cafes. A customer scans a QR code or taps to open the menu, place an order, and pay on their phone. me&u includes the menu, the order, and the payment. The venue fulfils that order from me&u.
Overview
A me&u serve order can land on the customer profile in myne. Visit and spend from that order can decide which deal shows before they pay. Customer Groups can also go to me&u Connect as tags for email and SMS.
What you can do
Apply personalised offers in the me&u ordering flow
Sync order activity into customer profiles in myne
Use groups and behaviour to decide who sees which reward
Combine in-venue POS and ordering into one customer view
Loop enriched profiles and groups into me&u Connect for email and SMS marketing
Data synced
This connection is for me&u serve: QR ordering and pay-at-table
Customers created in myne are available in me&u, so they do not need to register again
Customers who first register in me&u sync to myne about every 15 minutes
Customer Groups can export to me&u Connect as tags. That login is a separate connect button
How it works
Ask myne at hello@myne.network to enable me&u serve, and ask me&u for the Program ID and Venue ID.
Enter those IDs in myne under Settings, then Integrations, then me&u.
Configure promotions, points or cashback. Deals apply on their own. The customer chooses one offer at a time.
Full setup steps: Integrate with me&u.
Requirements
An eligible me&u serve subscription
A Program ID and Venue ID from me&u
Promotions, points or cashback configured in myne
Limitations
Support documents this for me&u serve QR ordering and pay-at-table.
Deals apply on their own. The customer chooses one offer at a time. A manual offer overrides an auto-applied deal.
me&u Connect is a separate login for importing customers and exporting Customer Groups as tags.
FAQ
What do I get if I connect me&u?
myne connects me&u online ordering so a QR order lands on the customer profile and an eligible deal can show before they pay. Customer Groups can export to me&u Connect. This page covers me&u serve.
Is this the same as me&u Connect?
me&u is the ordering connection. me&u Connect is the login for email and SMS audiences.
Do offers appear for every customer?
Deals apply when the customer is eligible. The customer chooses one offer at a time.
Can a me&u order and a POS sale share one profile?
They can when the POS connection is also live and the customer identifiers match.
