What is me&u Connect?
me&u Connect is the CRM and messaging platform from me&u. Marketing teams use it to keep customer profiles and audiences, then send email and SMS. me&u Connect includes profiles, audiences, email, and SMS.
Overview
me&u Connect is the CRM side of me&u. Support documents one job for this login: import customers into myne, and export myne Customer Groups as tags in me&u Connect.
What you can do
Import me&u Connect customers into myne
Export myne Customer Groups as tags in me&u Connect
Keep ordering offers on the separate me&u serve connection
Data synced
Customers can be imported from me&u Connect into myne
Customer Groups export as tags
Support does not document pre-issued promotion codes, a property list, or a return-sync cadence
How it works
On the integrations page, choose Connect next to me&u Connect.
Log in to the me&u Connect account when asked.
Use the sync to import customers and to export Customer Groups as tags.
Full setup steps: Integrate with me&u.
Requirements
Active myne and me&u Connect accounts
A login that can authorise the connect button
Customer Groups in myne if you want those exported as tags
Limitations
Ordering offers, deals and pay-at-table use the me&u serve connection.
Support does not document promotion codes or a field-by-field property map for Connect.
Klaviyo is a separate connection if that is where you send email and SMS.
FAQ
Do we still need the me&u ordering connection?
Yes, if offers should appear in QR ordering. This login imports customers and exports groups as tags.
Will a group change in myne show up in Connect?
Support says Customer Groups export as tags. It does not publish a minute-by-minute cadence.
Does this issue promotion codes?
Support does not document pre-issued codes on this connection.
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